B-PAY - A propos

B-PAY is a value-added money transfer platform, powered by KOTCHARE INTERNATIONAL GPROUP SAS which is a dynamic team, leveraging modern and sophisticated security methods to offer a secure money transfer platform that protects our customers' data and financial information, aiming to be global, working hard to promote the prosperity of cross-border communities through finance and technology. Our goal is to create a transparent, inclusive, user-centric solution that makes sending and receiving money easier, faster, secure and accessible to all.

From 2022 to 2023, we were confronted with serious problems collecting our after-sales subscriptions on the Central and West Africa axis, i.e. sometimes the system you had to use today would change its transaction rate the following hours without prior communication, and this repeatedly. At some point we decided to create a system capable of serving everyone without changing transaction rates, stable and secure for all, helpful and capable of being instantaneous without being a new problem instead of solving them for our subscribers.

Our vision is to guarantee the sending and receiving of money from your loved ones by avoiding high commissions and offering ever more advantageous exchange rates. We intend to be more than a payment company, because everyone should benefit from financial and social inclusion, without physical borders or even social status. We intend to make sending and receiving money as easy as texting.

We strive to constantly improve our service and products, and to ensure that every subscriber and every worker is completely satisfied. We want to offer innovative solutions to push the frontier of what our customers can do. We also strive to build sophisticated partnerships that benefit our subscribers, create a supportive environment to encourage collaboration among our employees, and give our subscribers a first-class experience.

We simplify the way you transfer money to your loved ones.

Our company aims to provide you with the best possible experience when sending and receiving money from your loved ones. We are committed to avoiding high commissions and offering attractive exchange rates. As a player in the payments industry, we aspire to become a preferred partner for our customers. We believe in the importance of financial and social inclusion for everyone, with no geographical or social restrictions standing in the way. Our aim is to simplify the experience of sending money, making it as easy as sending an SMS.

Our motivation

  • We want to become a world-renowned showcase for innovation in technology, offering quality products that provide quality solutions while reducing consumption time and improving people's productivity.

  • We want to be a source of hope and progress for people who do not have access to the means necessary to improve their quality of life.

  • We want to help create a more innovative African continent. We want to help educate, adopt and spread innovative solutions across the continent so that everyone can have.

Our Commitment

  • We are committed to delivering a high level of satisfaction to our subscribers and to providing innovative solutions that meet their long-term needs and objectives. We emphasize trust and transparency in all relationships with our customers and suppliers to ensure the best possible service. We are committed to offering excellent quality and competitively priced products, while adhering to the highest standards of safety and compliance.

  • We are also committed to continuing to improve our products and services on a daily basis, as we believe that customer satisfaction is the top priority; therefore, we continually improve our operational processes to make their experience better. We seek to build lasting Business-Customer partnerships. To achieve this, we adopt modern, flexible approaches to our business, constantly review our plans and objectives, and work on our informed communication to keep up to date with industry practices. We try to win the support of customers by keeping their commitment and hands on, and ensuring that their interests are always placed above all considerations. Likewise, we listen to our customers and constantly provide them with information to help them stay competitive.

Frequently Asked questions

Some frequently asked questions from the B-PAY community B-PAY

Your transactions are unlimited, but depending on your chosen account type

B-pay is currently available in an application version to carry out your transactions and as a showcase site for information on how B-PAY works.

At the moment you can receive money from anywhere in the world with B-PAY, but you cannot yet send anywhere else; Benin, Burkina Faso, Ivory Coast, Cameroon, Congo, Senegal and DRC. in progress the rest of the other African countries.

Contact customer service, for instant resolution

B-PAY premium gives you unlimited transfer access

This may be due to your connection, so try disconnecting or reconnecting

At the moment you can receive money from anywhere in the world with B-PAY, but you cannot yet send anywhere else; Benin, Burkina Faso, Ivory Coast, Cameroon, Congo, Senegal and DRC. in progress the rest of the other African countries.

You just need to change it

To have an account you must download the B-PAY application from the Play Store or App store or on our website https://1b-pay.com/ and click on the “Create an account” button. You will then follow the registration process which will allow you to validate your account.

Following the registration of your documents in the application, our activation service checks the conformity of your documents. As soon as they are compliant, they will validate your account. This step is preceded by an exchange between the customer and the activation service to better understand the customer in accordance with our Know Your Customer (KYC) policy. The process lasts less than 24 hours.

For the moment no, it is not yet possible for us to cancel your transactions already issued to partner B, but we are already working on this functionality and it will be available in the near future.

Home > top-up > enter the amount > select the top-up method > Choose mobile money or Visa/MasterCard card.

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